Restaurant Manager Quakertown, PA

Restaurant Manager

Full Time • Quakertown, PA

Chick-fil-A Quakertown Mission: To positively impact lives on both sides of the counter by our service to each
other, our commitment to growth, and our dedication to excellence.


What makes Chick-fil-A Quakertown unique?:
Our team. The outstanding service experience and fresh food we serve our guests begins with a fun
and encouraging work environment. We are busy, (but that only makes the day go by quickly!), and we
take pride in giving our guests such a great experience. Most of our employees at Chick-fil-A
Quakertown would agree that one of the best parts of the job is the long term relationships they build
with the other managers and employees.
Our compensation package. We are aggressive with our starting wage and benefits package. We
believe in setting our employees up for success in a fun, healthy work environment and with a
competitive compensation package.
Our training program. We provide excellent training so you can be confident in your position and the
expectations. Training our employees in multiple positions from Day 1 ensures that you understand
every aspect of the business.
Our fresh food. Our food is prepared in a real kitchen with no microwave. The chicken is fileted and
breaded in our kitchen. Lettuce is cut, chopped and salads prepared throughout the day. We mix our
biscuits and cook our eggs for breakfast.


We are seeking a developed leader to support the business by communicating, tracking, training, and coaching
all Team Members on achieving and exceeding service and revenue goals. The Restaurant Manager will serve
on our senior leadership team and report to the Owner/Operator, and oversees employees in the continual
pursuit of “Operational Excellence” while creating a positive work culture. Restaurant Manager is in constant
contact with the leadership team and Owner/Operator, and is responsible for the overall flow of the
restaurant.

Pay Type: $41,000+ for Full-Time


Position Type: Full-Time at approximately 45 hours per week, or Part-Time


Our Benefits:
● Retirement Plan with Match
● Paid Vacation (35+ hours per week)
● Health Insurance Available
● Access to Scholarship Opportunities up to $2,500 per year
● Food Discounts
● Sundays Off
● Opportunities for Individual Growth
● Career Advancement & Management Opportunities
● Positive, Encouraging Work Environment
Requirements:
● Experience as a leader in the customer service and/or production environment
● Proven ability to lead in quick paced environments as part of a team

● Basic computer competency
● Experience as a trainer preferred


Required Skills:
● Self-leader committed to personal growth and excellence
● Team-oriented, adaptable, dependable, and strong work ethic
● Positive attitude
● Willingness to step outside of job role to assist in other roles
● Puts customers first
● Displays humility, integrity, maturity, servant leadership, and continuous improvement
● Effective communication skills with not only our guests but other team members as well
● Must be an excellent coach, communicator, and team builder
● Able to think ahead and anticipate problems before they happen
● Strong desire to serve others
● Consistent sense of urgency and works at an efficient, yet thorough pace
● Ability to multitask
● Honors and encourages others to follow the visions and values of the restaurant


Responsibilities:
● Responsible for maintaining a remarkable guest experience in the restaurant during all hours of
operation
● Ensures that the cleanliness of the facility, the quality of food served, and the quality of the service
provided exceeds guest expectations
● Coaches and mentors team members and restaurant leaders so that every team member is prepared
and equipped to provide a remarkable guest experience
● Responsible for the implementation of all policies of the employee handbook
● Provides timely feedback and discipline and document all disciplinary and feedback measures
● Organizes tasks and position team members for success throughout the day part
● Continuously reinvents processes and procedures with the aim of increasing efficiency, reducing waste,
controlling food and paper costs, and improving the guest experience
● Monitors all time punches to control labor cost and oversee completion of all breaks according to state
and federal regulations
● Responsible for all cash management on the shift and is answerable for all shortages/overages that
may occur
● Conducts interviews as necessary, assists with recruiting and developing future Team Members and
Leaders, and manages staffing levels
● Utilizes contests to drive incremental sales and build team morale
● Oversees inventory management, ordering, and facilities maintenance
● Oversees opening and/or closing of restaurant and security
● Ensures all food safety measures are enforced





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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.