Restaurant Leader Quakertown, PA

Restaurant Leader

Full Time • Quakertown, PA

Join our growing team! Chick-fil-A Quakertown is hiring a friendly face who loves to show hospitality and great customer service from the heart. As a Restaurant Leader you will work in a fast-paced organization that serves over a thousand guests daily. We are seeking a developingleader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team.

As a Restaurant Leader you will oversee team members in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. The Restaurant Leader is in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility.

Required Qualifications:

  • Experience as a leader in the customer service and/or production environment
  • Proven ability to lead in quick paced environments as part of a team
  • Basic computer competency
  • One year commitment required

Duties and Responsibilities:

  • Communicates employee performance and policy/procedure violations to Director Team for appropriate handling
  • Available to fill the role of manager on duty in the event that he/she is called upon to open or close the store.
  • Able to correctly interpret the intentions of the Director’s schedule and place team members in the place most suited to their skills.
  • Works with executive team to ensure appropriate daily and restaurant staffing levels
  • Must be an excellent coach, communicator and team builder
  • Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Serves as subject matter expert to leadership for ongoing hospitality and service support.
  • Assists with inventory management
  • Assists with facilities management
  • Complete understanding of each key position in both the front and back of the store
  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 9 hours and lifting up to 40lbs.
  • Demonstrate knowledge of the brand and menu items
  • Follow sanitation and safety procedures
  • Maintain regular and consistent attendance and punctuality
  • Greet guests to make them feel comfortable and welcome
  • Follow Chick-fil-A's operational policies and procedures
  • All other duties as assigned

Required Skills:

  • Positive attitude
  • Self-leader committed to personal growth
  • Ability to handle multiple task at once
  • Ability to work at a quick, yet efficient and thorough pace
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Willingness to step outside of job role to assist in other roles
  • Effective communicator
  • Customer service oriented
  • Ability to communicate effectively with guests and team members
  • Honors and encourages others to follow the visions and values of the restaurant

Position Type:Full-time, 40hrs. a week

Our Team Leader benefits:

  • Access to Scholarship Opportunities up to $2,500 per year
  • Free Food
  • Retirement Plan with Match
  • Paid Vacation
  • Health Insurance Paid based on level
  • Sundays Off
  • Opportunities for Individual Growth
  • Career Advancement & Management Opportunities
  • Positive, Encouraging Work Environment




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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.